In today’s computerized world, almost every system runs on a simple binary: Yes or No. Click “Yes,” and you agree. Click “No,” and you reject. But what about the millions of moments when we neither agree nor disagree when we simply don’t understand what we are being asked? That’s where the problem begins.
Most computer systems, apps, and websites assume that the user is already aware of every technical term, every consequence, and every hidden clause. Yet in reality, a large portion of users ordinary human beings face a silent confusion.
The screen flashes a question, often related to money, data sharing, or permissions, and the user has only two options: Yes or No. There is no room for a third option “No, I don’t understand. Please explain.” This absence is not just a design flaw. It’s a moral flaw. When a person is confused, technology must assist, not manipulate.
When clarity is missing, computers should guide, not trap. But the modern software industry, obsessed with efficiency and profit, forgets one essential truth: Technology without empathy becomes tyranny in disguise. Imagine if every dialog box had a third button: “Explain this in simple terms.” It would protect millions from accidental financial losses, wrong clicks, and digital exploitation.
It would make technology human. The idea of a third button is not about adding a feature it’s about restoring fairness, trust, and understanding. Every machine should respect the user’s right to clarity. After all, a confused human should never be treated as a faulty machine.
A True Lesson from a False Click
Rajesh was a software wizard the kind of man who could fix any computer in minutes. In his office, people called him The Tech Doctor. He trusted his machines more than he trusted people. After all, computers never lied. Or so he thought.
One evening, while transferring a large payment, his banking app suddenly flashed a small window:
“Do you wish to proceed?
Yes / No.” It was a simple question.
He was tired, rushing for a flight, and barely noticed the extra line of fine print below something about “auto conversion of funds.” Without thinking twice, he clicked “Yes.” In ten seconds, his years of savings disappeared into a system glitch or perhaps into someone else’s account.
The customer care said politely, “You have agreed to the terms, sir.” He tried to explain he didn’t understand those terms. But the machine had already decided. There was no third button that said, “Wait… I don’t understand. Please explain.” That night, Rajesh sat before his computer the same machine he had once worshipped and stared at its silent screen. It didn’t blink. It didn’t feel sorry. It had done its job efficiently, heartlessly.
He realized something no manual had ever taught him: The real virus was not in the computer, but in the arrogance of those who designed it without space for human confusion.
Final Thought:
If science can send rockets to Mars, why can’t it create a small button for honesty on Earth? Until that day comes, every click we make will remind us of the "3rd button computers forgot".
Yozen Balki
Psychologist & Therapist
Yozen Balki | The Mind Behind The Words 🌿
Psychologist • Writer • Spiritual Thinker
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